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To contribute a subject knowledge session, write a guest blog or volunteer your time to support the charity in another way, please get in touch via the contact form below choosing the option ‘I have a Litdrive query’.

*Please note – there is a 7 day turnaround for enquiries. If you are having trouble logging in or accessing resources, please read our FAQs page*

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Incorrect checkout value during checkout.

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Account not activated after renewal

In some instances, it can take a couple of hours for the account to be activated.
Have you used the same registered email address to checkout?
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If the email used on payments don't match a user account the system can't link them. Please let us know the details below.

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Can I apply for membership for a department?

Yes! Click here to purchase membership for your whole department.

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Unable to login

Most login issues are solved by clearing your cookies for litdrive.org.uk (click here for a guide to clearing cookies). If you don't see the reset link in your inbox, please check your junk folder just in case.
if that doesn't work, open in a new Private Window (Chrome calls them 'Incognito') and try resetting from there.

Unable to access resources

Most access issues are solved by clearing your cookies for litdrive.org.uk (click here for a guide to clearing cookies). If you don't see the reset link in your inbox, please check your junk folder just in case.
if that doesn't work, open in a new Private Window (Chrome calls them 'Incognito') and try resetting from there.

My IP address is blocked

The system can block IP addresses temporarily with too many failed login attempts or if it suspects the IP address range to be a threat. It is only a 10 minute temporary lockout, but if you are unable to access the site still, please contact us.

Resources is not approved

The resources have to be checked manually, and can take a few days - please bear with us!

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