Get in touch with us

To contribute a subject knowledge session, write a guest blog or volunteer your time to support the charity i another way, please get in touch via the contact form below.

*Please note – there is a 7 day turnaround for enquiries. If you are having trouble logging in or accessing resources, please read our FAQs page*

**We are aware that some of the resources have been misallocated in the site migration –
this will be rectified shortly.

Support

What can we help you with today?

Select your issue

Select your issue

Select your issue

Incorrect checkout value during checkout.

Click here to clear your cart – you can pay for membership again by following this link renew or register

Account not activated after renewal

In some instances, it can take a couple of hours for the account to be activated.
Have you used the same registered email address to checkout?
Has it been more than 2hrs since you made the payment?
Please wait a few hours and clear your cache. If this hasn't worked for you, please contact us.

(click here for a guide to clearing cookies)

If the email used on payments don't match a user account the system can't link them. Please let us know the details below.

Paid more than one time

Do you want a refund or extended membershp?
Refund - Extend membership

How can I renew?

Please click here to nenew you membership.

How can I make a donation?

Please click here to Donate.

Can I apply for membership for a department?

Yes! Click here to purchase membership for your whole department.

Forgotten my username

If you have forgotten your username, you can use the email address you registered with to log in.

Unable to login

Most login issues are solved by clearing your cookies for litdrive.org.uk (click here for a guide to clearing cookies). If you don't see the reset link in your inbox, please check your junk folder just in case.
if that doesn't work, open in a new Private Window (Chrome calls them 'Incognito') and try resetting from there.

Unable to access resources

Most access issues are solved by clearing your cookies for litdrive.org.uk (click here for a guide to clearing cookies). If you don't see the reset link in your inbox, please check your junk folder just in case.
if that doesn't work, open in a new Private Window (Chrome calls them 'Incognito') and try resetting from there.

My IP address is blocked

The system can block IP addresses temporarily with too many failed login attempts or if it suspects the IP address range to be a threat. It is only a 10 minute temporary lockout, but if you are unable to access the site still, please contact us.

Resources is not approved

The resources have to be checked manually, and can take a few days - please bear with us!

Did this work?

Does this help

Back to home page

More info simple

contact form

Featured Blog Posts

Recent Posts